Terms of service
Terms of Service:
To ensure the proper use of our money-back guarantee, we have established the following conditions, applicable to the first-time purchase of individual products:
Limitation on Guarantee Usage:
- The money-back guarantee is restricted to three individual products per first-time purchase of each item.
- In the case of ordering multiple units of the same product, the guarantee can be applied to one item for a refund, while store credit may be issued for the remaining units.
- Products sold in bundles are treated as individual items under this policy. For bundles exceeding three products, the refund will be limited to the three highest-priced items from the first-time purchase.
Exceptions:
- Refunds will be issued to the original payment method. If the original method is unavailable, the refund will be forfeited.Discounted or discontinued items are not eligible for returns or refunds.
- Products purchased with Rewards points are non-returnable.
- Gift cards are non-refundable and cannot be used for Subscriptions under any circumstances.
- Purchases made with gift cards are non-refundable.
- Refunds cannot be processed to prepaid debit cards.
- Supplements are non-returnable.
The Money-Back Guarantee is limited to each individual product, not variations.
Additional Information:
- Refunds are typically processed within 5-7 business days, although the duration may vary based on the policies of the bank or credit card company.
- We reserve the right to update and modify our return and refund policies at any time.